Get support when you need it

Our in-house team is happy to offer free initial support when you purchase a product from us, however if you require ongoing support for your software package then we recommend a software support contract as the most efficient way to access expert support.

Our telephony support contracts include our EMM software suite and any bespoke solutions we can develop for you. Our team can also provide phone support for 3rd party software including, BarTender Label Design Software, SOTI mobile device management software, and Tracer Plus.

The support contract gives you peace of mind about unlimited phone support from our fully trained support team who can provide support within 2 hours of your call being recorded.

We can provide expert support for the installation and running of third-party software that you purchase from us. Our fully trained staff provide support specific to your requirements, often beyond the support that may or may not be available from the software manufacturer. We support for:

  • BarTender
  • SOTI
  • Nice Labels
  • Tracer Plus
  • Zebra Design Studio

We have several support options available and can offer individual support contracts tailored to your specific needs. Talk to one of our team today for information on software support from DINHTHIEN TMS.

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